COVID-19 Updates



COVID-19 Cases

  • For real-time stats on COVID-19 cases and demographics, click here.


Get Tested in Your Community

  • Getting tested is safe, confidential, and free. All New Yorkers should get tested, even those who do not have symptoms or are unsure if they were exposed to COVID-19. 

  • Location of testing sites can be found here or by texting “COVID TEST” to 855-48. You can also call 1-844-NYC-4NYC to connect with a medical provider.

  • Individuals who have tested positive for COVID-19 may be eligible to self-isolate in a hotel for 14-days if they are unable to safely isolate themselves from others where they live. Click here to learn more about this NYC Health and Hospital program.


Council Member Chin's office has partnered with local organizations to organize door-to-door food pantry deliveries to vulnerable families in hard-to-access buildings. We need additional people power to aid us in our efforts! Volunteering with the Community First Food Pantry includes: loading, unloading, packaging, and distributing food within buildings in our district. Deliveries occur on Mondays between 12-4 PM, and Wednesdays between 8-11 AM and/or 12:30-4 PM, with food packing based in the Lower East Side. Face masks and gloves will be provided. Click here to sign up via google form.

















2020 Census

  • Remember, it’s not too late to fill out the 2020 Census! Not only does the census determine funding for our schools and affordable housing, but it also impacts funding for hospitals, emergency services, and critical healthcare programs. It takes less than 10 minutes and you can do it from home. Learn more about why the census matters more than ever!

  • Join the City of New York to assist New Yorkers in completing the census at food distribution sites so our communities have the resources they deserve for the next decade! Sign up here.



Face Covering Distribution

  • New York City will continue distributing face coverings in parks, DOE Grab & Go meal sites, NYCHA buildings, some Mitchell-Lama buildings, and grocery stores. Click for more information about Face Coverings.


  • Paid Sick Leave: Visit DOHMH FAQ Frequently Asked Questions for information on how to obtain the necessary medical documentation. The City has a call center to facilitate claiming paid sick leave: 855-491-2667 or 311.

  • Click here to learn more information about Telehealth services.

  • Community Healthcare Network (CHN) offers primary care, behavioral health, women's health, sexual health, pediatric, nutrition, wellness, care coordination, and podiatry services to patients through telehealth technology. Reach them here: (866) 246-8259 


Cooling Centers

  • This summer, New York City cooling centers will be open during heat emergencies. Right before a heat emergency, find the nearest cooling center location by calling 311 or visiting the City's Cooling Center Finder. As a result of the COVID-19 pandemic, cooling center spaces are limited and subject to change. Attendees must wear face coverings inside all NYC cooling centers and adhere to social distancing guidelines. 



  • As the days get warmer, Margaret is concerned about how we can keep seniors cool from extreme temperatures, especially those who depend on senior centers and libraries as public cooling centers. Click on this link to determine if you are eligible for a Cooling Assistance benefit.

  • While congregate programming is suspended at senior centers, seniors can still access core services by calling Aging Connect at 212-244-6469. 

  • If you are a senior with limited income, and have a broken front door lock, clogged kitchen sink or toilet - Met Council’s SenioRepair is here to help! Call 929-292-9261 to talk to a Met Council representative. 


Residential Outages - Tropical Storm Isaias

  • If your food or medication went bad because of a residential outage, you can file a claim to conEd within 30 days of the outage. Learn more and file here.

  • Under SNAP regulations, SNAP recipients who have lost food due to power outages or storm-related flooding may obtain replacement benefits as long as they meet criteria and fulfill certain requirements. SNAP Households have 10 days from the date of the incident to report a loss.


Reopening Schools

  • New York City is planning to provide quality, safe, free childcare options for 100,000 children this fall. Childcare will be made available for children in 3K through 8th grade, and there will be approximately 50,000 seats available each day.

  • The Learn at Home app is now available on all DOE-issued iPads. This app will help support students’ remote-learning needs—giving parents, students, and staff the ability to stay connected through quick access to student accounts, other learning apps, and technical support. The app provides students with links to all the tools they need to attend class, complete assignments, and track their progress. Access the app by here.


Housing Stability

  • Eviction Moratorium: The State announced another extension of the eviction moratorium for residential and commercial tenants facing COVID-related hardship.

    • The City will automatically extend any Section 8 voucher set to expire. Voucher holders do not need to reach out to the City for an extension. 

    • All subsidy terminations that are in process are suspended until further notice. 

    • Any HPD Section 8 voucher holders facing rent hardships due to decreases in income should contact HPD.  

  • The NYS COVID Rent Relief Program is designed to support low-income households experiencing an increased rent burden due to a loss of income during the COVID-19 pandemic. This Program provides a one-time payment to cover the difference between rent burden on March 1, 2020 and the increase in rent burden during the months the household is applying for assistance. The deadline has been extended to August 6, 2020, learn more and apply here.

  • Mortgage relief: The State Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus.


Financial Counseling

  • NYC Financial Empowerment Center counselors are available to support New Yorkers over the phone with free financial counseling. It is free and confidential. To book an appointment, please click here.

  • Mobilization for Justice Economic (MFJ) Clinic: Millions of Americans are struggling to pay for rent, food, and other essential expenses as the COVID-19 Pandemic drags on. Around 12 Million Americans have yet to claim their $1200 Economic Impact Payment. These non-fliers are our most vulnerable neighbors. To that end, MFJ has started a new clinic, devoted to helping non-fillers access their $1,200 stimulus check. If you think you qualify, contact them at 212-417-3791.



  • NYCHA has issued a moratorium on residential evictions and adjourned all current cases.

  • NYCHA encourages households experiencing a loss of income to visit the NYCHA Self-Service Portal NYCHA’s rent hardship program provides assistance to residents who require rent reductions due to income losses. A household may qualify for a rent reduction based on rent hardship if all the following conditions are met:

    • There is at least a 5% reduction to gross income

    • Current rent is more than 30% of the net household income

    • Reduction in income has lasted at least two months. For more info, click here

  • NYCHA Rent Reduction: NYCHA has simplified its Rent Hardship Policy to make it easier to reduce rent in NYCHA during the COVID-19 crisis. A household may qualify for a NYCHA rent reduction based on a rent hardship. Households can now submit Interim Recertifications for Income Changes via a new simplified Self-Service Portal.


Home Energy Assistance Program (HEAP)

  • HEAP helps low-income people pay the cost of heating their homes. The HEAP cooling season opened on May 1, 2020 and runs through August 31st. HEAP cooling applications are available here. Applications can be emailed to or mailed to:

Home Energy Assistance Program/HEAP

P.O. Box 1401

Church Street Station New York, NY 10008


Financial Assistance for Small Businesses

  • The New York Forward Loan Fund is a $100 million economic recovery loan program aimed at supporting NY state small businesses, nonprofits and small landlords as they reopen after the COVID-19 outbreak. The NYFLF targets the state’s small businesses with 20 or fewer full-time equivalent (FTE) employees (90% of all businesses), nonprofits and small landlords that have seen a loss of rental income. Visit their website for details.

  • The U.S. Small Business Administration posted a revised, user-friendly Paycheck Protection Program (PPP) loan forgiveness application. Learn more here.

    • Click here to view the EZ Forgiveness Application. 

    • Click here to view the Full Forgiveness Application. 

  • The city has created a Small Business Reopen Hotline at 888-727-4692 (888-SBS-NYC). Callers will be prompted to choose from the following options:

    • Press 1 for guidelines to reopen your business including licensing, permits and inspections.

    • Press 2 for accessing PPE hand sanitizer or other supplies for your business.

    • Press 3 for information for financial assistance including resource from federal, state and city

    • Press 4 for legal assistance including help on reviewing commercial lease

    • Press 5 for Assistance for recruiting employees

    • Press 6 for other assistance

  • Assistance & guidance for Businesses Impacted due to COVID-19 can be found here: Assistance & Guidance for Businesses


Burial Claims/Funeral Services


Support Chinatown Restaurants


Open Streets

  • In order for New Yorkers to have more outdoor space while still socially distancing, some streets have become open for pedestrians and cyclists to use. Under Open Streets, no through traffic will be permitted, with remaining vehicle traffic limited to local deliveries, pick-ups/drop-offs, necessary city service vehicles, and emergency vehicles only. Such drivers are alerted to be hyper-vigilant and to drive at 5 MPH along these routes.

  • A map of open streets in New York City, can be found here.

  • Please submit suggestions of streets in your community that could safely be closed with staffing of community partners here. Submitting an application does not guarantee acceptance. Please submit separate applications for each corridor you are proposing.


SNAP and Cash Assistance Updates

  • Clients with a SNAP or Cash Assistance case expiring in March to June have been granted a 6-month extension on recertification.

  • The federal government has now extended the SNAP and Cash Assistance recertification waiver through August 31, 2020. Individuals with SNAP and Cash Assistance cases due are encouraged to recertify by August 31, 2020. Recertifications can be completed through ACCESS HRA. 

  • Families with children in the public school system will receive $420 per child to buy food. Applicants approved for Cash Assistance & SNAP benefits will receive an EBT card in the mail. Call EBT Customer Service at 888-328-6399 for account information or to request a replacement card to be received by mail.

  • Are you concerned about when you are obligated to report changes to your income? Find important information about the rules for changes which must be reported 10 days after the end of the month in which the change happened on SNAP FAQ.


Childcare and Summer Camp

  • Recipients of Cash Assistance who are participating in an approved education or training program or are employed may be eligible for childcare assistance. Summer programs also qualify. Clients who receive child care benefits who want to enroll their child in summer camp should send their request (including CS 274W, LDSS 4699/4700 and a phone number) to



  • In New York City Medicaid cases due to renew in the months of March – October will be extended for 12 months. No Medicaid case will be closed for failure to renew or failure to provide documentation.

  • Information regarding COVID facts for Medicaid Consumers, can be found here.

    • Guidance for Medicaid Consumers Enrolled Through their Local Department of Social Services can be found at this link.

  • For Medicaid inquiries, contact the Medicaid Helpline at 888-692-6116


Mental Health and Wellness Resources


More Volunteer Opportunities 

Everyday New Yorkers are stepping up in big ways to provide assistance to neighbors in need. If you have a few hours or resources to spare, here are some ways you can help:


Our office is providing remote constituent services.

Reach out to our District Office at (212) 587-3159 or visit our staff list for support.